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Mr Richard D. HoodView / Print the Mr Richard D. Hood Record Only
Hood & Associates, Inc.
460 Lurgan Road
New Hope, PA 18938
Phone: 215-852-0066 • Facsimile: 800-339-7098
Email Address: katadjuster@comcast.net
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Years experience in insurance industry:

Insurance Company:2 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:40 Other:

Profession:
Umpire/Appraiser/Consultant/Estimator

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:100   Percentage of Appraisals acting as the Umpire:40 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:55 %
Percentage of Appraisals acting as an Appraiser:

Resume Highlights:
Active large loss Executive General Adjuster,on line file examiner, litigation
support,damage estimating,Large Loss consultant, Appraiser, Umpire.
50+ Years experience in construction, insurance adjusting, estimating and
adjusting all types of losses. Qualified insurance loss appraiser and Umpire.
Familiar with condominiums, industrial plants, oil and pipeline industry, nuclear
power plants, hi-rise buildings, commercial establishments of all types. Member
Juris Pro, Expert Witness Association. Many references available.

John KoenigView / Print the John Koenig Record Only
Technical Restoration Services,
1730 South Federal Hwy #339
Delray Beach, FL 33483
Phone: 954-829-7768 • Facsimile: 561-330-9464
Email Address: jkoenig4@bellsouth.net
Web Site: www.loss-recovery.com
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Profession:
Consultant/Appraiser/Umpire/FL Certified General Contractor

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:65   Percentage of Appraisals acting as the Umpire:35 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:60 %
Percentage of Appraisals acting as an Appraiser:

Resume Highlights:
Over 25 years experience covering all types of property losses. Extensive experience
in appraising electronic/electrical and mechnical losses. Comprehensive
knowledge of insurance construction and estimating, residential and commercial
losses. Provide professional independent analysis of all types of insurance
claims. Xactamate proficient.

Educational degrees / certifications:
B.A., Business Administration, 1981
FL Certified General Contractor
FL Certified Roofing Contractor
Independent Property & Casualty Insurance Adjuster
Property Loss Research Bureau
Member, Florida Green Build Coalition
Member, U.S. Green Building Council

Ray LangView / Print the Ray Lang Record Only
610 Poplar Dr.
Brady, TX 76825
Phone: 325-597-3106 • Facsimile: 325-792-9181
Email Address: texumpire@yahoo.com
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Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:8 Other:Contruction: 25 yrs.

Profession:
Appraiser/Umpire

Resume Highlights:
Construction Experience - Residential Spec. home construction
Northern Colorado Construction Management Co.
Co-owner, 2000-2001
Extensive construction experience, 1990-2004
My Safe Florida Home Residential Inspections, 200+ in 2008
Texas Windstorm Insurance Association, August 08 - March 09
Claim Supervisor/Complaint Resolution/File Examiner

Educational degrees / certifications:
Texas P&C Adjuster License #1130655 - 2011
Florida Permanent Non-Resident License #E151552
FEMA-NFIP Certificate #05070163, 2007-2008
California Earthquake Training - 2005
State Farm Certified Wind/Hail - 2007
My Safe Florida Home Certified Inspector Lic #02-10190
Umpire Certification - Winstorm - 2009

Mr Randy LeBlancView / Print the Mr Randy LeBlanc Record Only
All Star Adjusters USA
4614 Waialae Circle
Pasadena, TX 77505
Phone: 281-741-8045 • Facsimile: 281-605-5857
Email Address: allstaradjusters@gmail.com
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Years experience in insurance industry:

Insurance Company:5 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:5 Other:

Profession:
Adjuster/Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:40   Percentage of Appraisals acting as the Umpire:10 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:90 %
Percentage of Appraisals acting as an Appraiser:

Educational degrees / certifications:
Commercial & Real Estate Inspector in Texas (20 years) including
new construction
Instructor of Real Estate Inspection CE Classes in Texas (4 years)
AllStar Renovations & Roofing Company in Texas, Owner
AllStar Inspections in Texas, Owner

Mr Keir LeeView / Print the Mr Keir Lee Record Only
Bureau of Claim Scene Investigat
1016 West Lakeshore Drive
CLERMONT, FL 34711
Phone: 954-873-1075 • Facsimile: 877-643-2134
Email Address: lee.keir@mybcsi.com
Web Site: www.mybcsi.com
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Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:12 Other:Insurance Restoration Contractor: 20 yrs

Profession:
Claims Investigator / Appraiser / Umpire / Water Damage Assessor

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:125   Percentage of Appraisals acting as the Umpire:5 %
Percentage of Appraisals representing the Policyholder as an Appraiser:100 % Percentage of Appraisals representing the Insurance Company:
Percentage of Appraisals acting as an Appraiser:95 %

Resume Highlights:
I have over 28 years of professional experience in estimating and managing projects for insurance and non-insurance damage repairs, for residential and commercial properties. This includes general remodeling and renovation and lead abatement work on city and county projects. My background includes home inspections and Phase 1 Site assessment. For 12 years, I have worked as an Independent Adjuster for adjusting firms and insurance carriers, in addition to being a n Appraiser and Umpire.

Mr Ron LivingstoneView / Print the Mr Ron Livingstone Record Only
Insurance Recovery International
855 East State Road 434, Suite 220
Winter Springs, FL 32708
Phone: 407-539-1946 • Facsimile: 407-539-1947
Email Address: ron@adjustersite.com
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Years experience in insurance industry:

Insurance Company:1 Law Firm (Plaintiff):
Public Adjuster:36 Law Firm (Defense):
Independent Adjuster: Other:

Profession:
Property & Income Loss Appraiser/Loss Consultant/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:500   Percentage of Appraisals acting as the Umpire:1 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:98 %
Percentage of Appraisals acting as an Appraiser:

Resume Highlights:
Over 36 years experience in first party property insurance claims. Certified
Expert Federal & Florida State Courts. Majority of appraisals in Florida, both
formal and informal, but also in Alabama, California, Connecticut, Georgia,
North Carolina, South Carolina, New York and the United States Virgin Islands.
Appraisals include both corporate and dwelling losses on fire, storm, collapse,
sinkhole, mold, income and consequential loss insurance claims. Windstorm
Insurance Network Annual Conferences - CE Workshop Panels 2001/2006
Charter Member, and a director for many years of the Florida Association of
Public Insurance Adjusters.

Educational degrees / certifications:
Association of International Accountants, Fellow, 2002, Associate, 1983
Insurance & Corporate Law, Dublin, Ireland, 1975

Mr John M. MelvanView / Print the Mr John M. Melvan Record Only
Residential Enviromental Warrant
10152 W. Indiantown Road
Jupiter, FL 33478
Phone: 561-283-1859 • Facsimile: 413-702-8772
Email Address: jmmelvan@yahoo.com
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Years experience in insurance industry:

Insurance Company:2 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:12 Other:Expert Witness: 7+ yrs.

Profession:
Independent Adjuster/Appraiser/Umpire/Expert Witness

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:12   Percentage of Appraisals acting as the Umpire:1 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:80 %
Percentage of Appraisals acting as an Appraiser:

Resume Highlights:
Previous experience includes Construction Defect Litigation, Expert Witness
(Indoor Air Quality), Regional Manager Home Improvements, Code
Compliance Manager, Catastrophe Claim File Examiner, Mediation
Representation, Thousands of Property Damage Claims.

Educational degrees / certifications:
Beloit University, 1974
National University School of Law, 1986
Purdue University, Construction Principals and Techniques
Certified Umpire/Appraiser, Windstorm Insurance Network
Accredited Claims Adjuster, Florida, Texas
Licensed All Lines Adjuster, Florida, Texas
Engineering Certified Roofing Inspector, Haag Engineering
NFIP Certified, Earthquake Certified
Evaluation & Assessment of Historic Wood Structures, USDA Forest Products
Labs/UWM, Certified Paralegal
EPA/State Certified Asbestos Inspector, EPA/State Certified Lead Risk Assessor
EPA/State Certified Lead Worker/Supervisor
Board Certified Indoor Air Quality Technician & Inspector, Assessment of Energy
Engineers
Certified Indoor Air Quality Technician, Certified Indoor Environmentalist
Primary Nuclear Airlift Force

Daniel S. NortonView / Print the Daniel S. Norton Record Only
DSN Associates, Inc.
270 Via Firenza Way
Davie, FL 33325
Phone: 954-358-0868 • Facsimile: 954-370-4994
Email Address: dansnorton@bellsouth.net
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Years experience in insurance industry:

Insurance Company: Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:6 Other:Consultant, Construction, Environmental: 18 yrs.

Profession:
Appraiser/Consultant/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:450   Percentage of Appraisals acting as the Umpire:60 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:35 %
Percentage of Appraisals acting as an Appraiser:

Educational degrees / certifications:
State of Florida All Lines Insurance Adjuster; ACA, Accredited Claims Adjuster,
CIE- Certified Indoor Environmentalist #00190; CIEC, Certified Indoor
Environmental Consultant #0701083-American IAQ Council; EPA-AHERA
asbestos Management Planner-Environmental Protection Agency; EPAAHERA
Project Designer-Enviromental Protection Agency; 40-Hour HAZMAT/
Health & Safety - OSHA; 8-Hour HAZMAT Supervisor/Management- OSHA

Robert J. NortonView / Print the Robert J. Norton Record Only
General Adjusting Services, Inc.
117 W. Alexander Street, #130
Plant City, FL 33563
Phone: 813-757-6450 • Facsimile: 813-754-4574
Email Address: rjnorton@tampabay.rr.com
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Years experience in insurance industry:

Insurance Company:12 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:9 Other:

Profession:
Independent Insurance Adjuster/Appraiser/Umpire

Resume Highlights:
Extensive insurance industry experience. Superior negotiation and people skills.
Eight years experience in fire rescue services. Certified for cause and origin
determination, incident command, code enforcement and safety inspections.

Educational degrees / certifications:
B.S., Finance
Chartered Property Casualty Underwriter, CPCU
Associate in Claims, AIC
NFIP Certified
Associate in Management, AIM
Member, CPCU Suncoast Chapter
Member, FACAP, Florida Advisory Committee on Arson Prevention
Member, South Florida Claims Association
Member, West Coast Claims Association
Chairman, Windstorm Insurance Network Claims Committee, 2008

George L. OphoffView / Print the George L. Ophoff Record Only
ICC Group
565 S. Mason Road #105
Katy, TX 77450
Phone: 903-408-0451 • Facsimile: 903-269-1448
Email Address: george@iccgroup.us
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Years experience in insurance industry:

Insurance Company:4 Law Firm (Plaintiff):
Public Adjuster: Law Firm (Defense):
Independent Adjuster:20 Other:Appraiser/Umpire: 5 yrs

Profession:
Insurance Appraiser/Umpire

Experience in insurance appraisals:

Estimated Number of Appraisals Performed:450   Percentage of Appraisals acting as the Umpire:5 %
Percentage of Appraisals representing the Policyholder as an Appraiser: Percentage of Appraisals representing the Insurance Company:95 %
Percentage of Appraisals acting as an Appraiser:

Resume Highlights:
CEO of Insurance Claims Consultants Group, LLC, a full service adjusting company
specializing in insurance/construction appraisals and mediation services.
We service the entire states of Florida and Texas.
Registered General Adjuster with extensive residential, commercial and condominium
experience. I specialize in insurance/construction damage appraisals
and fire/water cause & origin investigations.
Former General Building Contractor with comprehensive knowledge in both residential
and commercial construction. Forensic Construction Consultant specializing
in damage assessment, construction defects, code requirements, contract
compliance and industry standards.
For further information, I may be contacted at 407-455-4924 in Florida,
903-408-0451 in Texas or via e-mail at george@iccgroup.us

Educational degrees / certifications:
J.D., 1987
M.A., Management, 1995
Licensed Adjuster, Florida & Texas

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